December 17, 2019 Published by Rowena Gungon

SurveyMonkey Support

Contacting SurveyMonkey support is easy. There are many ways on how you can contact them depending on what kind of help you need. SurveyMonkey Support

SurveyMonkey Support contact number and email address

SurveyMonkey Support Contact number and email


Contacting SurveyMonkey support is easy.

There are many ways you can contact SurveyMonkey support depending on what kind of help you need.

Get FREE survey icons here. 

SurveyMonkey Support Contact Number

SurveyMonkey’s contact phone number is (650) 543-8400. Their phone support is open from Monday – Friday 3am-8pm Eastern Time. However, it is important to note that their English phone support is a Premier feature.

You can see if your plan includes phone support by going to the contact page and signing in. Once you’re signed in to a plan that includes phone support, you can request a call and they will call you back within about 5 minutes.

If you are not signed in to any plan of or if your plan doesn’t include phone support, do not worry! There are alternative ways to get support from SurveyMonkey. This article covers the best strategies for getting the help you need.


What Are the Alternatives to get SurveyMonkey Support?


Survey Monkey Support Email

SurveyMonkey’s support contact email is [email protected]. They offer 24/7 English email support for all customers—even on holidays! While email support in a variety of languages is available during limited hours.


SurveyMonkey Support Help Center


surveymonkey help center website

SurveyMonkey Help Center


For the fastest answers, browse or search SurveyMonkey’s support Help Center. Just enter a search term or browse by topic at the top of this page—chances are, they have an article that addresses your issue and you’ll be on your way to sending a great survey! And if you need a little extra help, each article page contains a link to contact support.


Survey Monkey Support Facebook page

While they will not be able to answer you real-time through their Facebook page, you can send them a message and they will do their best to get back to you as soon as possible.


SurveyMonkey’s Investor Relations Group

To reach their investor relations group, you may send them an email at [email protected] or submit your question using their form.



We highly suggest utilizing SurveyMonkey’s support Help Center first before trying to contact them through other channels. As there are high chances that they may already have an article available as a solution to your needs.

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Rowena GungonRowena is an ambassador at Delesign. She provides customer support and represents Delesign online. Outside of work, she likes traveling, reading books, playing string instruments and searching for the best memes on the internet.