How Delesign exceeded Jess Smith’s, a tapping/EFT coach, expectations with exceptional design quality and fast turnaround times

Feb 04, 2022

5 min. read

How Delesign exceeded Jess Smith’s, a tapping/EFT coach, expectations with exceptional design quality and fast turnaround times

About Jess Smith

Jess Smith is career clarity coach and job search expert who helps people who are unhappy with their careers to identify a new career path that they are going to love. She does career clarity work as well as job search work including networking, resumes, interview prep, offer negotiation. She also helps people with their mindset throughout this entire process.

Industry: Tapping/EFT coaching, Career clarity coaching

Michael Shoup

I came to my assigned designer as a blank palette with little vision of what I wanted and she was able to create beautiful branding and images for me that I feel really represent who I am as a person/company - I am thrilled to put out into the world!


Jess Smith

Tapping/EFT Coach

The Challenge

Delesign was recommended by another coach to Jess in 2021. Since we were highly-recommended to her, she expected our service to be great but she also expected that the design process would take longer. At that time, Jess didn’t have any brand strategy and she was wondering how much feedback she would get from our designers. She also needed recommendations for brand colors and fonts. She immediately booked an appointment with one of our Delesign ambassadors to have her questions answered and then proceeded to sign up to our service.

She needed support from ground zero with branding. Before signing up, none of her branding matched and none of it was cohesive. She needed help choosing a color scheme, fonts and also creating a brand logo. She didn’t have many ideas as design was not her strong suit and she wanted to have some options to choose from. She was looking for a designer to make recommendations and lead her through this process. She also added that her website and all her landing pages were in Kajabi so it would be awesome if the designs that we’ll be creating are Kajabi-friendly.

The Solution

Matched her with one of our best branding specialists.

“Working with Domini was an absolute joy! Together we built a beautiful new brand for me that I'm really happy with and excited to put it out into the world :) Domini took direction extremely well, she was highly communicative, updating me with each step along the way of the design process and overall she was simply pleasant and fun to work with. I would work with her again anytime!! Thanks, Domini for a great experience!”- Jess Smith

After Jess provided her design requirements during our one on one meeting with her, our design team knew what she exactly needed. After signing up, we matched her with one of our best branding specialists and her designer took the time to get to know Jess and her company well.

Jess never had any experience working with a designer before, so her designer stepped up, led her through the whole design process and provided her with the things that she required and requested and even provided recommendations about the things that she didn’t know she needed. Through Jess’s instructions and her designer’s expertise, they were able to create a stunning branding from scratch that best represents Jess and her company. And since Delesign aims to please, of course we made sure that all of her designs were Kajabi-friendly as requested.

Amazed her with turnaround times that were faster than she expected

“The speed at which the designers work is incredible!” - Jess Smith

Jess has always been amazed with how ‘lightning fast’ (as she describes it) her designer communicates, responds and completes her design requests. Her dedicated designer always responds within their shift and provides her with daily updates. She expected her design requests to be completed much later but has always been blown away with the results. The fast turnaround times had never compromised the quality of the designs. She always receives fantastic output that she loves and is always proud and excited to show it to the world.

Design process has never been easier through our cutting edge ‘Go’ platform

“I love the platform and how organized everything is. It's easy to communicate with designers and prioritize tasks”. - Jess Smith

Jess was able to maximize our ‘Go’ platform which lets her directly communicate with her designer within her shift and provide feedback 24/7. It is our one-stop dashboard where all the collaboration between clients and designers happens, from requesting for a design, uploading assets, providing feedback, receiving revisions and final output, to organizing all output files. She also easily marked projects as priorities through our Go’s drag and drop prioritization feature. This way, her designer knows which projects to complete first so they’re always on the same page and Jess is always on top of her projects.

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240

Hours of Design Saved

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27

Projects Completed

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$3,300

per year saved!

The Results

Since 2021, Jess has been a recurring client of Delesign and is signing up whenever she needs a graphic design. We were able to create everything that she needs for her brand, from her branding guidelines, logos, website, social media graphics and more! Her designer was able to lead her throughout the whole design process. Our Go platform made the design workflow and communication seamless which led to faster turnaround times, more completed design requests and cost-efficient, stunning designs.

It was an absolute pleasure and joy to work with the Delesign team! I came to my assigned designer as a blank palette with little vision of what I wanted and she was able to create beautiful branding and images for me that I feel really represent who I am as a person/company - I am thrilled to put out into the world! My designer was fast, patient, took direction and feedback well and I was blown away by the amount of design work that we were able to accomplish in a short amount of time. Thank you, Delesign, for an exceptional experience!


Jess Smith

Tapping/EFT Coach

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