Outsourcing Website: What You Need to Know

Published by Maria De La Peña on January 06, 2021

What’s with an outsourcing website like Delesign?

What makes them so popular right now? This article will attempt to go through the features offered by websites that provide outsourcing services. We will also go through some of the most popular platforms for outsourcing today.

What’s with Outsourcing?

Before we discuss outsourcing websites, let’s backtrack a bit and talk about what outsourcing is.

In simple terms, outsourcing is the practice of getting someone else outside of a company or a business to perform a service or a process that otherwise would have been performed by an in-house employee.

Outsourcing is typically practiced as a form of cost-cutting and can be used on almost any kind of job or process. Common processes that are outsourced now involves manufacturing and customer service.

Outsourcing can involve getting the services of a company to take over a process. For example, a whole company may hire another one to handle their customer service. A whole industry has come out of the practice, known as the Business Process Outsourcing (BPO), and this is not a small industry by any means. The BPO industry is projected to be worth $405.6 billion by 2027 and has produced billion-dollar companies like Accenture and Cognizant.

For example, a company may recognize that handling customer service is costing them a lot of money. Running a call center and training employees can be very costly. Hiring a company specializing in handling customer service can cost a lot less than handling that part of the business.

Getting the service of another company to handle customer service will cost way less than handling things in-house. BPO companies typically achieve lower costs by operating overseas, which allows them to drive down their labor costs.

Other Advantages

Another advantage offered by an outsourcing website is that experts are handling the process. For example, a BPO company has the experience and the structure to handle customer service to global standards.

The use of an outsourcing website is so widespread that over 50% of all companies now outsource customer support in whole or in part.

Some companies also choose to outsource because they can’t get any guarantee that full-time employees will perform well. According to research, more than 50% of American employees “sleepwalk” through their workday. In other words, they are just reporting physically, but they are not really doing their tasks actively.

What’s even worse is that 18% of workers actually sabotage the work of their fellow employees. There are many reasons for sabotaging another employee’s work, but it is never acceptable. It costs more to a company than just the immediate damage.

Outsourcing Website: Finding Freelancers

Now, large companies are not the only ones that are on the receiving end of outsourcing. Outsourcing to individual freelancers has become very popular in recent years as well. In fact, there are over 57 million freelancers now in the United States alone.

Getting the services of a freelancer through an outsourcing website would be a better option if you need:

  • a temporary service,
  • a specialist,
  • or one-time counseling rather than ongoing support.

If you want to assign an entire process to someone else, like accounting to someone else, then you’re better off hiring a whole company. Also, if you are running a small business, then it makes sense to deal with an individual.

How to Get Started with Outsourcing

So, how does one get started with outsourcing to a freelancer?

The first step is identifying the service or services that you would like to outsource. You need to determine if it’s really ideal to pass the responsibility of handling a process or a job to someone else.

For tasks that you cannot handle yourself, it really makes sense to get a freelancer’s services. Like if you want to build a website for your business. Instead of hiring a full-time employee to do it, getting a freelancer’s services makes more sense. The same is true for other things like designing a logo.

Once you have identified the task you want to outsource, you need to spend looking for the right freelancer to handle the job.

What Is the Best Outsourcing Website?

If you are going to outsource and look for a freelancer to handle a task for you, it makes sense to search over the internet.

There are a lot of websites now where you can go searching for your ideal freelancer. Here are some of the leading outsourcing sites that you should check out:


Upwork is one of the biggest outsourcing websites in the world today. It was formed by the merger of two pioneering freelance outsourcing sites, Elance and oDesk. It offers services in over 100 categories, and with over 2 million freelancers from around the world, you will never run out of options.

Upwork will let you post requirements for your job and then match with freelancers who meet the requirements you are looking for. It will also help in shortlisting the candidates for the task.

You can also browse through the different freelancers available on the website and just contact them as needed. Freelancers will also have the freedom to view your job post and then submit proposals to you.

Upwork has its own payment system, and you need to stick to that if you will be hiring a freelancer within the platform. The site gets a certain percentage of what you pay to the freelancer.


If you need a logo or any other graphic design requirement, then Delesign should be one of the sites that you check out. The site offers all kinds of design options and allows you to get in touch with top-level designers.

When you sign up for the service, you are going to provide information about your business. Delesign will match you with the freelancers that match your needs. You can then submit your design request while logged in.

The site guarantees that your design will have a one day turnaround time.


Freelancer is another leading outsourcing website. It is one of the older freelancing websites in the world. There are two ways that you can find someone who can do the job for you on Freelancer.

The first method is by posting your job requirement as a contest. You can then receive bids from hundreds of freelancers worldwide and pick the most qualified one. The second method is by inviting the freelancers you feel are most suitable to bid on the project you have posted.

You can view the portfolio of various freelancers who have signed for an account on the platform.

Mechanical Turk

The Amazon Mechanical Turk is a marketplace where freelancers and business owners can come together. It’s not really like the other sites on this list. Mechanical Turk is ideal for crowdsourcing tasks, microwork, and human insights. It is also a perfect platform for getting help when it comes to machine learning development.

You can decide how you will pay the freelancer that you will hire, and the site gets a certain percentage of the amount.


The site gets its name from the traditional $5 fee payment for the tasks posted there. These days, jobs can cost much higher. The site works in a very straightforward manner. Freelancers post their “gigs” on the platform and show samples of their previous work. Buyers or those in need of service will then contact the freelancer, get into an agreement, and start working together.

The buyer pays the full price for the gig on the platform. That’s usually done through Paypal or credit card. The freelancer gets 80% of the fee, and the site retains 20%.


Guru was founded way back in 1998 under a different name, so it is a pioneering outsourcing website for finding freelancers. Business owners can find all kinds of workers there, from writers to programmers.

The site allows different payment options. For example, you can pay by milestones, or you can pay by task. That will enable you to modify the payment based on your needs.

Thes site has over 3 million users, so you are sure to find someone who will meet your requirements within the platform.

These are just some of the top platforms that you can check out. There are a lot more sites offering the same kind of service, but these are the leading ones. It’s not a guarantee that you will get the results you need when you pick your freelancer from these sites, but there is a good chance that they can deliver.

If what you really need is a freelancer who can provide top-notch designs, then you should check what Delesign has to offer. Used by professional designers from all over the world, the site can guarantee that you will only be choosing from artists who can deliver high-quality output.

Contact Delesign now and get the design that you have always wanted.

Maria De La Peña

Maria is a Content Writer with keen interest in eCommerce and Internet Marketing. She is a Communications graduate and understands what it takes to write persuasive copy and blog posts. Outside of work, you can find her mini-blogging about her life on social media.